Returns & Exchanges
At Paragon Microfibre, we stand behind the quality of our premium textiles and offer a hassle-free 30-day return policy for unused products in their original packaging. Whether you are unsatisfied with the performance or simply changed your mind, we are committed to ensuring your home cleaning experience is perfect.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the unused microfibre products back in their original protective sleeve and include a printed copy of your RMA confirmation inside the box.
Ship to Paragon
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.
Inspection and Refund
Once our quality control team verifies the condition of the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing